Dear Sir or Madam, At the end of 2023, I purchased an Audi Q3 from your dealer Audi Aldo Otomotiv in Mersin. I wish to r...eport persistent problems with the vehicle and my service experience. Vehicle Information: • Plate: 33 ASU 66 • VIN: WAUZZZF37R1035366 • Engine No: DXD389321 • Extended Warranty: v
I purchased my 2023 Audi A3 brand new. Since day one, I've been experiencing transmission vibration and knocking. This p...roblem becomes more pronounced, especially when the transmission warms up. I've visited an authorized service center three times so far. My first visit was to the Fethiye Başaran A
Dear Audi Customer Service, I am the owner of a 2022 Audi Q3 35 TFSI 150 hp Advanced S tronic vehicle, with VIN WAUZZZF3...1N1099641 and engine number DFY332669, which I purchased from Doğuş Oto Pazarlama ve Tic. A.Ş. Ankara on 14.04.2022, with invoice number BAA2022000000779. At the time of delivery,
Dear Sir/Madam, I purchased an Audi A3 in May 2021 in Turkiye, and from the very first day, I have encountered various s...oftware errors. This situation has seriously undermined my trust in your brand. I am bringing these issues and the difficulties I have faced to your attention and request an urgent
My 25-day-old Audi Q4 broke down and we were left stranded. On 30/01/2025, I purchased the Q4 e-tron quattro from your D...oğuş branch in Ankara. The car with plate number 50 UR ***, while charging with the charger you gave as a gift on 23/02/2025, malfunctioned. The charging port wouldn't come off. I
I took my Audi Q7 to the authorized service, where it stayed for 15 days without any repairs being done. After pointless... delays, they claimed I needed ₺700,000 in repairs due to black smoke coming from the engine. Then they admitted their mistake and said they would replace my battery. They replaced
Hello, I purchased a 2023 Audi Q8 E-TRON brand new from the dealership in January 2024. By October, the vehicle began sh...owing warning lights and error messages. The dealership sent a tow truck, and the car has now been in service for about 20 days. Attempts to get updates have mostly been unsuccessf
"It was understood that the issue was software-related, and the company provided a 1-year free maintenance and 1-year warranty extension. There are no issues left with my vehicle. I will share any further developments regarding the matter."
I have been experiencing ongoing issues with my Audi A6, even after the steering box was replaced. Despite the replaceme...nt, the vehicle has repeatedly shown errors, forcing me to return it to the service center multiple times. This situation is highly frustrating as the problem remains unresolved,
I bought a brand-new Audi A4, and after just 1-1.5 months, I noticed it started pulling to the right. At first, I assume...d it was a simple alignment issue, so I took it to a local shop. After checking it with their equipment, they told me there was no visible issue and advised me to go to the officia
The ongoing repair situation at Doğuş Oto on the Ankara Konya road perfectly exemplifies the infuriating sales strategie...s. Endless anticipation for the arrival of the much-needed components. I regretted my decision to leave my car at the authorized service center, even though I had insurance coverag
Last month, I noticed that the camera system in my 2023 A3 S-Line was not functioning correctly, prompting me to schedul...e a service appointment at the Istanbul Kartal Doğuş Oto Audi and Volkswagen Service Centers. While the camera was the only issue, the service experience unfolded unexpectedly. Upo
My 2021 Audi A3 Sedan is still covered by the manufacturer's warranty, but when the battery and fuse box failed, I had t...o call roadside assistance for a tow to the Vosmer Bornova branch in Izmir. The branch, on the other hand, claims that the repair is not covered by the warranty and insists that it
I own a 2012 Audi A5 2.0 tfs Quattro with only 114,000 kilometers on the clock, and I've had it serviced at the Audi aut...horized dealership for the past 11 years. On February 9, 2022, at 105,000 kilometers, I paid a whopping 31,600 Turkish Lira at Doguş Oto Maslak for a clutch replacement. When I rel
The sound that comes out when I press the brake in my Audi Q5 brand car did not get better and increased even though I w...ent to the service 5 times and the pads were changed 2 times. When I call Lena service, they say they will take it to the service again and they do not know when it will be deliver
My car broke down with a transmission failure on Tuesday, leaving me stranded on the road. Despite regular maintenance a...t an authorized service center, I had to have my vehicle towed to the nearest authorized service center (thanks to Audi roadside assistance). However, due to their heavy workload,
Dear Sir / Madam I went to Local Authorized Audi Service (Doguş Oto Cankaya) due to chronic problems in the SOS control ...unit in my 2021 model Audi A3 Limousine. After a long waiting period, they told me that the SOS control unit will be replaced under warranty. In addition, they replaced the two fro