My 25-day-old Audi Q4 broke down and we were left stranded. On 30/01/2025, I purchased the Q4 e-tron quattro from your Doğuş branch in Ankara. The car with plate number 50 UR ***, while charging with the charger you gave as a gift on 23/02/2025, malfunctioned. The charging port wouldn't come off. I called the Assistance service, and they connected me to an employee who was unfamiliar with the car. Eventually, the port was removed, but the car broke down and wouldn't start with only 41% charge. After hours, the car was picked up, but the replacement car was given to us the next day. How can this car break down in less than a month? Why is there no remote assistance like other electric cars? If I had encountered this problem on a highway between cities, what would I have done? Who would dare to drive this car on the road? If this car is like this now, how will it be later? In short, I can never trust this car again. Take this car, it’s yours. Don’t sell electric vehicles you don't understand. Don’t ruin Audi’s reputation.
In July 2024, trusting the Citroën brand at the Arkas İzmir dealership and being pleased with the vehicle, I purchased a brand-new Citroën ë-C4. On April 27, 2025, while driving, it suddenly lost power and would not exceed 15 km/h (battery at 63 %). After stopping and restarting, it managed about 50...
On December 28, 2024, my 2023 Volkswagen Golf, still under warranty, broke down on the road. Despite the rainy weather and being stranded with my family, including my child, Volkswagen failed to provide a replacement vehicle despite my repeated requests. I contacted rental companies affiliated with...
On October 14, 2024, I was driving my Audi A4 2020 Advanced package (54,000 km, registered in 2021) at 150 km/h on a highway when a sudden warning appeared: "Transmission error! Limited driving possible. Reverse gear unavailable." The car immediately lost speed, causing a jarring motion and a moment...
We purchased a 2023 Nissan Qashqai e-power and had its 45,000 km maintenance done at Borovalı about a month ago. While driving, the car displayed an error message: "e-power system is off, stop safely." After contacting Borovalı, we were directed to call roadside assistance, which took over 4 hours t...
I purchased the Kia EV3 Long Range Elegance on March 17, 2025, after extensive research and with great excitement. I drove only 1,438 km before I received an “AC Charging Unit Error” on May 9, 2025. This issue caused serious disappointment and frustration. The vehicle was towed to the service center...
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