The ongoing repair situation at Doğuş Oto on the Ankara Konya road perfectly exemplifies the infuriating sales strategies. Endless anticipation for the arrival of the much-needed components. I regretted my decision to leave my car at the authorized service center, even though I had insurance coverage. I've been using taxis for the past 2 months since my replacement period ended. For a repair I handed over to the service center 2.5 months ago, I kept getting weekly updates that it would be ready by the end of the week, but it's been 20 days and it's still not done. As someone who doesn't prioritize original parts, I deeply regret not opting for a private service for my car. In the future, I have no plans to purchase any vehicles from Doğuş Oto.
Zurich Insurance in Turkey has managed to provide the worst service and support I have ever encountered. I am amazed at how such a disorganized and inefficient organization can exist. Despite paying four times more for my insurance than other offers I received, it has become one of my biggest regret...
I contacted the Kocaeli Çetaş dealership regarding a battery failure in my Peugeot 5008. Although my car is only two years old, the battery failed, and I've had trouble scheduling an appointment with this service center before. When I called the service center, they scheduled the repair appointment ...
On December 11, 2023, I scheduled an appointment and left my car at Doğuş Oto, the authorized service for Volkswagen in Esenyurt. My complaint was about a strange noise when turning the steering wheel. They identified a problem with the left wheel axle head, suggesting a replacement would solve it. ...
I called the Doğuş Seat Ankara (Turkey) dealership about the marks on the hood of my brand new Leon model that became visible when the sun hit it. When I explained the situation to the sales assistant, I was told that the car had been waxed to return it clean. I was asked to come back to the dealers...
Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be un...
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