Dear Audi Customer Service, I am the owner of a 2022 Audi Q3 35 TFSI 150 hp Advanced S tronic vehicle, with VIN WAUZZZF31N1099641 and engine number DFY332669, which I purchased from Doğuş Oto Pazarlama ve Tic. A.Ş. Ankara on 14.04.2022, with invoice number BAA2022000000779. At the time of delivery, the vehicle was handed over to me with only one key due to the global chip shortage, and I was informed that the spare key would be delivered at a later date. Despite my repeated attempts over the years to contact your authorized dealer and customer service, the spare key has still not been provided. This ongoing issue has seriously shaken my trust in the Audi brand. In addition, despite having only 50,000 km on the odometer, my vehicle repeatedly displays transmission fault warnings. It is both disappointing and concerning that a vehicle from a premium brand such as Audi exhibits such a critical malfunction at this mileage. One of the main reasons I chose Audi was the brand’s reputation for reliability and customer satisfaction. Unfortunately, my current experience does not reflect these values. I respectfully request that this matter be addressed promptly and that I be contacted as soon as possible to resolve these long-standing issues.
Dear Sir/Madam, I purchased an Audi A3 in May 2021 in Turkiye, and from the very first day, I have encountered various software errors. This situation has seriously undermined my trust in your brand. I am bringing these issues and the difficulties I have faced to your attention and request an urgent...
Dear Sir or Madam, At the end of 2023, I purchased an Audi Q3 from your dealer Audi Aldo Otomotiv in Mersin. I wish to report persistent problems with the vehicle and my service experience. Vehicle Information: • Plate: 33 ASU 66 • VIN: WAUZZZF37R1035366 • Engine No: DXD389321 • Extended Warranty: v...
On August 28, 2024, I purchased a brand-new Audi A3 Sportback 35 Turbo FSI 150 HP Advanced Stronic from Doğuş Oto Kartal dealership (license plate: 06 , VIN: WAUZ029439, engine no: DXD991712). The vehicle currently has 14,400 km, and all scheduled maintenance has been completed on time. The most rec...
On August 28, 2024, I purchased a brand new Audi A3 Sportback 35 Turbo FSI 150 hp Advanced Stronic (license plate 06 BA 7952, chassis WAUZZZGY0SA029***, engine DXD991712) from the Doğuş Oto Kartal dealership. The vehicle currently has 14,400 km on it, and all maintenance has been performed regularly...
The vehicle with license plate 35 GE 58**and chassis number WAUZZZ4M6JD001966 is a 2017 Audi Q7 3.0 TDI, purchased new from ERÖZ ELEKTROMEKANİK OTOMATİV SAN. VE TİC. A.Ş. It has only been used by the company representative. All maintenance and repairs have been performed at authorized service c...
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