I placed an order from Michael Rhoe and the delivery was brought to my house, but the courier refused to hand over my packages even though everything was correct. The address on the boxes was the same as my home address, my name on the packages matched my name, and I showed a photo ID to prove my identity. Despite this, they still did not give me my delivery and did not provide a valid reason. After this incident, I called your customer service. They told me they were going to send an email and resolve the situation, but they never sent any email and I have not received any information or solution. One of your representatives also gave me a phone number to call for help, but when I called it, the number was not in service, which wasted more of my time and still did not solve the problem. I am very dissatisfied that my order has not been given to me even though I am clearly the rightful recipient and I have fulfilled all identification requirements. I do not want any more excuses or delays; I just want my delivery. I request that you immediately contact the delivery person and clearly instruct them to bring and hand over my packages to me at my address without any further delay.
I cannot reach Amazon in any way. They charged me an extra shipping fee for fast delivery, but my order was never delivered, leaving me stranded and disappointed. Despite several attempts to contact both Amazon and the courier company, I received no solution or proper response. I even tried tracking...
I placed an order on Amazon as a Prime member, which promised next-day delivery, with tracking ID SA3686881. However, the shipment has still not been delivered by the courier company Kolay Gelsin. Even though today is February 27, I have neither received my product nor been given any explanation. I...
Hello, I recently had a terrible experience with Amazon's delivery services. Even though I was at my workplace address, the courier said I wasn't there. It seems like they are making claims without doing the right research. When I found out that the cargo tracking system wasn't working, the situatio...
While Amazon is trying to resolve the issue, their customer service agents seem completely unaware of each other’s actions. One representative told me they contacted the shipping company and provided my new address, but the shipping company has no record of it. I spoke to another representative and ...
My Amazon orders never seem to reach my address. Instead, they are handed over to a courier company called Kolay Gelsin, which doesn’t even provide service in my city. Each time, I have to cancel my order. Despite this, Amazon continues to assign the same company for delivery. To make matters worse...
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