I have experienced a significant issue with the delivery of my order placed through Amazon. The product I purchased was supposed to be delivered directly to my address, but instead, the shipping company instructed me to pick it up from their branch. Moreover, I was not given the option to select a shipping company during checkout—Amazon automatically assigned the courier service. To resolve this issue, I contacted Amazon customer service three times. In the first two calls, I was assured that I would receive a follow-up, but no response was provided. Due to this delay, the price of the product increased by ₺300-₺400, and if I return my order now, I will be at a total loss of ₺800 for two watches. I request a fair resolution to this issue and compensation for the financial loss I have suffered. As a well-established platform, Amazon should ensure that its customers receive the promised service. Given that I had no control over choosing the shipping company, but was still subjected to a flawed delivery process, I expect a suitable solution. I appreciate your prompt attention to this matter.
I paid an extra ₺500 for expedited delivery of a product from Amazon, yet the item has still not arrived. Even after contacting customer service several times, there has been no significant effort to address the problem. I didn’t receive my product, and I’m still waiting for a refund of the addition...
My Amazon orders never seem to reach my address. Instead, they are handed over to a courier company called Kolay Gelsin, which doesn’t even provide service in my city. Each time, I have to cancel my order. Despite this, Amazon continues to assign the same company for delivery. To make matters worse...
Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...
I cannot reach Amazon in any way. They charged me an extra shipping fee for fast delivery, but my order was never delivered, leaving me stranded and disappointed. Despite several attempts to contact both Amazon and the courier company, I received no solution or proper response. I even tried tracking...
I had a disappointing experience with a product I purchased on Amazon. The seller claimed they sent the wrong item and retrieved it from the shipment, much to my disappointment. I reluctantly visited the courier to verify the situation, and unfortunately, it turned out the seller had indeed sent the...
Comments