As an Amazon Prime member, on September 7, 2023, I placed an order for 5 kg of N&D brand cat food with a next-day delivery option because my cat was running low on food. However, my package was never delivered to my doorstep, and AGT Cargo claimed on September 11, 2023, that I had signed for the delivery, which was untrue. I couldn't reach the courier company at all, and I received no support. In response, Amazon representative Nadide contacted the courier company and confirmed that the product had not been delivered to me. Since AGT courier did not correct the status of 'delivered,' Nadide called me every day to check on the delivery status. However, there were no delivery attempts, and each day, she received a different response from AGT when she inquired about the reason. As a result, my order was returned without my knowledge. Amazon says they didn't initiate the return, while AGT claims they requested it. The product is no longer in stock, and even if it were, it would be more expensive than the promotional price I originally purchased it for. Every day, I relied on Amazon's promise that my package would be delivered, so I bought store-bought cat food to feed my cat. Now that the product has been returned, after 11 days of frustration, I feel like I've been taken advantage of as a customer. I've been left in a state of distress.
I hope this message finds you well. I am writing to express my extreme disappointment and frustration regarding a recent experience I had with the Amazon Prime "Same Day Delivery" service and the courier company AGT. On 29 August, I placed an order with the expectation of receiving it on the same da...
I ordered a product with the order number 405-8316042-6463529 on December 18, 2023, and it was supposed to be delivered by AGT Courier company. Even though I have Amazon Prime, my delivery is late and I still haven't received it. I was checking the status on Amazon from time to time, and it said tha...
I had a problem again and again with AGT Courier company, which I had a problem with before. Although their "supposedly" expansion is "Same Day Delivery", they never deliver your shipment on the same day. I passed the same day and they can't deliver the next days. What they can't do is, they take an...
I bought two books from Amazon, the shipment was by AGT courier and the estimated delivery date was today (28.07.2023) and it didn't arrive. they also say they tried to deliver it on july 26th but no one showed up. i want to return it but i can't return it until the product reaches me. I have not re...
My disappointment with Amazon's order delivery service is incredibly high! My orders, shipped through AGT Cargo with tracking numbers N885779 and N886617, have not reached me since the delivery date. I've tried to contact Amazon multiple times but never received a clear answer. The worst part is the...
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