AGT, the cargo company used by Amazon Türkiye, failed to deliver my order. As an Amazon Prime member, I had to cancel the delivery date because I wouldn't be at home, and I rescheduled it for the next day through the courier company's website. However, shortly after I made the new appointment, I received a message at 8 o'clock in the morning claiming that the customer couldn't be found at home. The issue was that I was at home and had set the appointment for 8 o'clock. Surprisingly, the delivery person showed up at my door around 11 o'clock when I was not expecting them and called me, unable to locate me. Despite my explanation that I had rescheduled for the next day, he insisted that they were aware of the appointment change but couldn't bring it tomorrow due to a lack of vehicles. He spoke in a rude and unprofessional manner, suggesting that I pick up the package from their branch myself. I am deeply dissatisfied with this cargo company and its staff, and I am seriously considering unsubscribing from my Amazon Prime membership due to the consistently poor service. It seems that the Amazon cargo company in Türkiye consistently fails to fulfill its responsibilities, and contacting Amazon customer service has proven to be an unreachable endeavor.
Although I am a prime member of Amazon Turkey, my order that it promised to deliver on 4/5/2023. Although I waited at home all day, it did not deliver it. The famous AGT company, the courier company assigned by Amazon, did not come to the delivery address as usual. The imaginary screenwriter AGT wro...
I had a problem again and again with AGT Courier company, which I had a problem with before. Although their "supposedly" expansion is "Same Day Delivery", they never deliver your shipment on the same day. I passed the same day and they can't deliver the next days. What they can't do is, they take an...
I did not receive the product I bought from Amazon.com TR and they do not refund the money. They sent it with a company called AGT Courier. A message came from the courier saying that your product has been delivered. While I was waiting at home all day for the product to arrive, they sent me a messa...
Hello, I'm writing to express my dissatisfaction with the Amazon Turkey trading site. The product I purchased from Amazon did not arrive after 4 days, and the agreed AGT Cargo company (I don't want to say the cargo company because they did not arrive! We arrived, you were not at home (because it is ...
I ordered something from amazon.com.tr before the holiday (21.06.2023). I expected them to be late because it was before the holiday. (The estimated delivery date was June 26, 2023.) MNG Cargo was in charge of the delivery. In addition, on 03.07.2023, I purchased 5 products from amazon.com.tr with t...
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