I bought Lacoste brand sunglasses via Amazon Turkiye on 27.02.2023. One of the product glasses started to peel off after a while. Thereupon, I requested repair or replacement of the product under warranty, but Amazon Turkey stated that such a thing was not possible because the product came from abroad and rejected my requests, but it was not stated in any way that there would be any problems in the warranty case when purchasing the product. Since customer services did not help, I applied to the Consumer Arbitration Committee and I am waiting for the result.
I purchased a Kingston 128 GB Flash Drive from Amazon Turkey on October 16, 2022, but it was never delivered. I filed a complaint with the Consumer Arbitration Board. On May 31, 2023, a decision was made in my favor. I contacted Amazon four times, providing them with the necessary files via email. A...
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
I contacted the representative regarding my order 406-2729351-3935510, which I placed on Amazon on March 24, 2023. The topic was that the Puma shoe I purchased broke after 1.5 months and the inner lining was ripped. Since I was studying abroad, I kept this product at home until I arrived in Turkey; ...
On March 13, 2023, I purchased a Cosori Airfryer directly from Amazon.com.tr. Mold began to grow on the Airfryer after about three months. I contacted customer service and asked them to send it in for warranty service. Surprisingly, they informed me that there is no service center in Turkey and that...
On May 6, 2023, I used my Amazon Turkey account to buy a pair of sports shoes. Due to the fact that it came from another country, the estimated delivery time was 9–12 days. After 8 days, I went to my Amazon account and saw a message on the Orders page that said, "You haven't placed any orders in the...
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