I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item, same size, and from the same seller went on sale for 4112₺. When I contacted customer service, they expressed their inability to assist and suggested I could proceed with a return. Given that it's an international product, the return process and the subsequent repurchase would take approximately 40-50 days in total. This situation has caused me an inconvenience of around 900₺. It's disheartening as Amazon, a company I've always regarded highly for never letting its customers down, has now significantly diminished in my eyes due to this experience.
On September 6, 2023, I placed an order with the order number 404-9172445-2751530 on Amazon Turkey from Amazon Germany as the seller and shipper. Since the day I placed the order, it still appears to be in stock. As of today, it has been over 1 month and 1 week since I placed the order. I contacted ...
I placed my Amazon order on March 4, 2023, on Amazon Turkey, not abroad. The following day, Amazon announced on their website that my order had begun shipping and would be delivered on March 6, 2022. There was also a tracking number with the Kolaygelsin cargo company. When I entered the cargo tracki...
On December 22, 2024, I purchased a product from Amazon Turkey for ₺509.02, including taxes (order no: 408-7745315-6836319). The product was shipped from abroad, arriving in the country within three days, but I canceled it the next day while it was still in transit, opting not to accept the package ...
I purchased a dinner set from an Amazon seller on amazon.com.tr on November 29, 2023, for ₺6967. While awaiting the delivery of the dinner set, I discovered its cancellation on December 04, 2023. There was no call or notification regarding the cancellation, and there was only information indicating ...
I would like to bring to your attention that, despite the approval of my return request for the purchase I made on November 14, 2023, with Order No: 405-4288505-505****, the promised refund within 7-10 days has not been processed. In my conversations with customer service, I was informed that the re...
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