Amazon Price Match for International Order Denied

December 15, 2023 12:14 AM17

I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item, same size, and from the same seller went on sale for 4112₺. When I contacted customer service, they expressed their inability to assist and suggested I could proceed with a return. Given that it's an international product, the return process and the subsequent repurchase would take approximately 40-50 days in total. This situation has caused me an inconvenience of around 900₺. It's disheartening as Amazon, a company I've always regarded highly for never letting its customers down, has now significantly diminished in my eyes due to this experience.

Arda
December 15, 2023 8:17 AM

Shopping page and new post-discount page...

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