I purchased a pair of Adidas sneakers through Amazon Turkey. Despite using the product carefully and under normal conditions, a tear occurred in the shoes in less than one month after the purchase. Such rapid wear and damage clearly indicate that the product is defective. According to the Turkish Law on Consumer Protection No. 6502, in cases like this, the consumer has the right to request a repair, replacement, refund, or a price reduction proportionate to the defect. I hereby exercise this right and demand a full refund or the return of the product. I kindly request that Amazon Customer Service and Adidas representatives address this issue in accordance with legal timelines and resolve my grievance as soon as possible. Otherwise, I will not hesitate to file a complaint with the Consumer Arbitration Committee. Order Number: 405-0980533-9741933 I respectfully request that the necessary actions be taken without delay.
I purchased a pair of Adidas shoes from Amazon Turkey approximately 6 months ago. After about 5 months of regular use, the sides of the shoes started to tear. I contacted Amazon customer service and returned the product for inspection. However, it was sent back to me with the explanation that the da...
In July, I purchased a pair of Under Armour shoes from Amazon, worth ₺2,363. My order number is 402-5365379-6535506. Despite barely wearing the shoes, they quickly developed a tear on the left side. There were no issues when I received them, but this tear appeared later. I made the purchase based on...
I contacted the representative regarding my order 406-2729351-3935510, which I placed on Amazon on March 24, 2023. The topic was that the Puma shoe I purchased broke after 1.5 months and the inner lining was ripped. Since I was studying abroad, I kept this product at home until I arrived in Turkey; ...
I purchased two pairs of Adidas Bravada 2.0 shoes via Amazon, one in June 2024 with the order number 407-4045596-0139557 and the other in April 2025 with the order number 407-2808647-7830700. The total amount I paid for these two products is ₺3,775. After using the shoes for a while under normal dai...
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