Aliexpress Refunds Complaint, Protect Fakes

Aliexpress Refunds Complaint, Protect Fakes
Martin
March 19, 2024 12:08 PM316

The children's drone melted in the plastic holding the motors in the first 5 minutes of the flight on Christmas. They accepted the refund, but I had to send the goods back at my own expense, which they will return to him, they wrote me the address where to send them. The manufacturer in China refused to take over the goods and ended up back at customs, where the EU customs declaration is impossible for an ordinary university-educated person who does not study law. Aliexpress did not refund me either the price of the goods or the postage, because their protection has ended and the package is still in transit. I am attaching the proof. Conclusion: Refunds recognized in half, the more expensive the goods, the less, I am more at a loss, short protection period, inundation of mail with spam. And producers many times more often than in the EU are dishonest and try to catch up. For example, a jack for a 6-ton car is 5 cm high, which is written somewhere, so the claim will not be recognized if you do not look at everything properly. Or the SD memories are large in software but physically not, after the initial speed copying slows down to almost zero and marks sectors as bad. They don't send the product, because the price seems low right after the sale and they ask for more money, and when you don't hear back, they only send it on paper, but the refund is not accepted. On the contrary, probably only the Xiaomi store pleasantly surprised me and it was better than in Xiaomi EU - it was not played that the warranty on them is not valid for a product bought locally, but it is no longer valid for foreign EMEI and imported locally. I stop buying from Aliexpress because of the cumulative non-recognition of proven manufacturing defects and in the warranty days for goods, and definitely not expensive things from there.

Comments

Similar Complaints

1

AliExpress Delivered a Deficient Drone with My Purchase

Muhammed
Muhammed
Aliexpress
January 2, 2024 9:44 AM483

There is no customer protection on AliExpress, and the seller can easily victimize you. They send a different product th...

AliExpress Delivered a Deficient Drone with My Purchase
AliExpress Delivered a Deficient Drone with My Purchase
AliExpress Delivered a Deficient Drone with My Purchase
AliExpress Delivered a Deficient Drone with My Purchase
+2
1

I Ordered a Memory Card on AliExpress But Received a USB

Yunus
June 2, 2025 11:54 AM102

On May 12, 2025, I ordered a memory card from AliExpress. About 15 days later, I received the package—only to find that ...

AliExpress Order Issues: Damaged Products, Refund Problems, and Poor Support

Murat
December 11, 2024 11:45 AM139

I want to share my experience with AliExpress to guide others. If your order arrives without issues—correct product, no ...

1

No Returns, Customs Problems, and Poor Customer Service From AliExpress

Mehmet
October 19, 2023 1:07 AM338

I've been an AliExpress customer for years, and I've noticed a significant decline in their service. In the past, I rece...