I am extremely disappointed with my shopping experience on AliExpress. I have faced serious problems not once, but twice. In the first case, my order never arrived. I requested a refund, but instead of refunding the full amount, AliExpress only returned about one-third of what I paid. This is completely unfair and unacceptable.
In my second experience, I ordered a drone. While the package did arrive, the product was nothing like what was shown in the photos or described in the listing. It was completely different, misleading, and not what I paid for. I followed every instruction to request a return, including submitting all the photos they asked for, but despite providing clear evidence, my return request was still rejected.
AliExpress is making it impossible for honest buyers to get fair treatment. I demand that AliExpress refund my full payment for the missing and misrepresented products immediately. Customers should not have to fight this hard just to get what they are rightfully owed. Please take this seriously and fix these issues now!
The product was not as shown in the picture, I tried to explain it with a photo but nothing worked. The drone that arrived has nothing to do with the one in the picture. As for flying, the drone doesn't stay in place. I requested a return, but they didn't accept it. Is this what customer satisfaction is? I bought many products from Temu, and twice when faulty products arrived, they solved the problem immediately. Aliexpress, with all its years, failed in this regard. I will not buy from you again. 👎👎
AliExpress is enabling fraudulent sellers to scam customers professionally. They list high-rated stores with seemingly quality products, encouraging you to place an order. However, instead of shipping the actual item, they send a completely different product just to generate a tracking number, makin...
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
This is my second time shopping on Aliexpress, and once again, I’ve encountered a problem. The first time, I had a minor issue with a cheaper product, but this time I purchased a more expensive projector, and the image is defective due to a lens issue. I requested a return, and although the seller a...
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
The item I received does not match the details given on the platform, which is a shame. When I noticed this difference, promptly sent a return request because the seller had given me false information. AliExpress, on the other hand, turned down my return request, saying there was "insufficient infor...
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