I Got Only Partial Refunds and Denied Returns for Wrong Items on AliExpress

I am extremely disappointed with my shopping experience on AliExpress. I have faced serious problems not once, but twice. In the first case, my order never arrived. I requested a refund, but instead of refunding the full amount, AliExpress only returned about one-third of what I paid. This is completely unfair and unacceptable.

In my second experience, I ordered a drone. While the package did arrive, the product was nothing like what was shown in the photos or described in the listing. It was completely different, misleading, and not what I paid for. I followed every instruction to request a return, including submitting all the photos they asked for, but despite providing clear evidence, my return request was still rejected.

AliExpress is making it impossible for honest buyers to get fair treatment. I demand that AliExpress refund my full payment for the missing and misrepresented products immediately. Customers should not have to fight this hard just to get what they are rightfully owed. Please take this seriously and fix these issues now!