I went to AliExpress and bought a smartwatch for kids that works with SIM cards. Sinotrans, the shipping company, sent me a message saying that the item wouldn't get through customs and that I should start a dispute on AliExpress. I did what they said and gave them the documents that Sinotrans sent. But I didn't get my money back. I talked to customer service several times, but all they told me was to be patient and wait. Even though I had uploaded the documents three times, the last time I talked to customer service, they asked me for them again and said they hadn't been put into the system. They sell goods that can't get through customs, leaving customers stuck.
A simple order issue turned into an ordeal!1 This is not a car or a big piece of technology...a Smartwatch everyone.. It's been stuck in customs for a...
On February 5, I bought a smartwatch from the 3d product store on AliExpress for 1568.64 TL. This price included the customs tax and shipping fees. Even though I was worried, the seller told me I wouldn't have any problems and said he would give me a refund if I did. But since the product is on a li...
Despite paying the required taxes, I ordered a child smartwatch with the ID: 8168301962792314, but it was seized at customs. To my chagrin, AliExpress...
The thing I got from Aliexpress not working well, the quality is pretty bad. I returned the item on the same day I got it. Little did I know that this would be the start of a never-ending ordeal spanning approximately 30 days. At first, the seller tried to work out a deal, but was only for a refund,...
I just bought something on AliExpress and paid the customs tax. However, my order is stuck at customs, and I have to pay customs duty again. Even though I asked AliExpress for help, they don't seem interested in fixing the problem. They won't cancel my order, give me my money back, or even pay the c...
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