I went to AliExpress and bought a smartwatch for kids that works with SIM cards. Sinotrans, the shipping company, sent me a message saying that the item wouldn't get through customs and that I should start a dispute on AliExpress. I did what they said and gave them the documents that Sinotrans sent. But I didn't get my money back. I talked to customer service several times, but all they told me was to be patient and wait. Even though I had uploaded the documents three times, the last time I talked to customer service, they asked me for them again and said they hadn't been put into the system. They sell goods that can't get through customs, leaving customers stuck.
Despite paying the required taxes, I ordered a child smartwatch with the ID: 8168301962792314, but it was seized at customs. To my chagrin, AliExpress...
The thing I got from Aliexpress not working well, the quality is pretty bad. I returned the item on the same day I got it. Little did I know that this would be the start of a never-ending ordeal spanning approximately 30 days. At first, the seller tried to work out a deal, but was only for a refund,...
My recent AliExpress transaction was never processed by customs and I never got my merchandise or a refund. The whole thing is really absurd. How is it possible for this kind of system to exist? It's disheartening that AliExpress hasn't gotten its act together yet. All I asked for was a refund, and ...
my $3,000 AliExpress order is stuck in customs, dealing with the vendor was a hassle because we had to use translators to talk in English. I've tried everything, but the merchant still won't take the return. Man, their customer service is seriously lacking. It's making me feel so helpless and frustr...
I've been an AliExpress customer for years, and I've noticed a significant decline in their service. In the past, I received products without any issues, but now it's a different story. They no longer accept returns, and when I've tried, they always find excuses to avoid it. Recently, I placed an or...
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