I've been an AliExpress customer for years, and I've noticed a significant decline in their service. In the past, I received products without any issues, but now it's a different story. They no longer accept returns, and when I've tried, they always find excuses to avoid it. Recently, I placed an order similar to my previous one with order number 3026005341905597. While the new order arrived without problems, this particular product never made it to me. Customs confiscated it, even though I hadn't reached my monthly limit, and it's been stuck in customs. To make matters worse, customs is asking for ten times more than the product's value. Naturally, I requested a refund. However, AliExpress has been far from helpful. They simply don't care about the issues their customers face. It's frustrating to see that they no longer stand behind their products, and we, the customers, are the ones being victimized. Be cautious when dealing with AliExpress!
On July 27th, I placed an order on AliExpress (Order No: 3024290172381052), and to my surprise, there was no customs inspection as promised. Concerned, I immediately contacted both the seller and AliExpress, explaining that I needed to return the product because of this problem. However, AliExpress ...
I just bought something on AliExpress and paid the customs tax. However, my order is stuck at customs, and I have to pay customs duty again. Even though I asked AliExpress for help, they don't seem interested in fixing the problem. They won't cancel my order, give me my money back, or even pay the c...
I've had a terrible experience with my AliExpress shipments—three packages in a row have been held up in customs! Order number 2710119995736 went through smoothly without any customs problems, but they are insisting otherwise. I bought various items, and I absolutely won't tolerate this unfair treat...
My order placed in November still has not been refunded, and I am not even able to get in touch with customer support. It isn't fair that I'm out of pocket and have nothing to show for it! This has caused me a lot of stress and anxiety. It looks like I'm stuck between a rock and a hard place here be...
my $3,000 AliExpress order is stuck in customs, dealing with the vendor was a hassle because we had to use translators to talk in English. I've tried everything, but the merchant still won't take the return. Man, their customer service is seriously lacking. It's making me feel so helpless and frustr...
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