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Unfair Fees and No Refunds at Airbnb

August 22, 2023 2:55 PM11

I find myself entangled in an Airbnb nightmare as they wrongfully deducted money for a reservation gone awry, and the host is MIA. The host, Adem Ege, not only refuses to cancel my incorrect reservation but also remains unresponsive to my attempts at communication. Despite Airbnb's promise of assistance, their support has been nonexistent.

The platform claims the situation is at the host's discretion, but Adem Ege remains silent. The reservation with the code ""hm2hesfmba"" pertains to the listing ""Room in Luxury Condo in City Center"" located in Bakırköy, Turkey. Frustratingly, there is no official Airbnb representation in Turkey; they redirect customer queries to the US and exclusively communicate in English. Instead of providing assistance, Airbnb seems to empower malicious actors in these situations.

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