I booked a stay through Airbnb on March 19, 2024, using confirmation code hmafyxpkhd, and the total cost was shown as ₺5775. But when I checked my bank account the next day, I saw that ₺6430 had been withdrawn—₺655 more than the agreed price.
Since then, I’ve been trying to get help from Airbnb’s customer service, but all I get are empty promises like, “We’re working on it.” No actual solution, and worst of all—there’s no Turkish-speaking support, which makes everything harder. I reached out to my bank, they said the charge was processed. The hotel says they didn’t receive any money. Airbnb just keeps pushing me in circles.
I’m tired of this runaround. Airbnb needs to explain why I was overcharged and refund the extra ₺655 immediately. I paid in good faith and expect proper, transparent service—not confusion and silence.
I made a reservation on Airbnb on March 17, 2025, using confirmation code hmrf*hf.** The total price was clearly listed as ₺30,600, and I paid in Turkish Lira. But the next day, I checked my bank account and saw that ₺31,500 had been charged—₺900 more than the original booking price. When I contact...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
On March 10, 2025, I made a reservation on Airbnb using confirmation code HM3NB93 5. According to the invoice, the total amount to be paid was 8,544.52 ₺, but when I checked my credit card statement, I noticed that 8,812.34 ₺ was charged instead. This is a clear overcharge, and there is no justific...
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