I reserved a villa with the name "E**" on Airbnb for July 12–18, but I had to cancel on November 8. I haven't been able to get in touch with the host since then, and Airbnb is still waiting for a response. I don't understand why my money hasn't been returned. There has been no payment. Let's say there is a deduction. Where is the extra 6,000 TL? After going back and forth with Airbnb for two days, no solution has been found. I'm so angry and upset. My problem hasn't been fixed yet, and I'm ready to take this to Consumer Rights if it doesn't get fixed.
I made two reservation cancellations on April 21st through Airbnb, but despite the deadline passing, I still haven't received my refund. Upon reaching out to my bank, they informed me that the funds had not yet been received and suggested that I get in touch with the company. Nevertheless, when I re...
I'm having a difficult time with Airbnb's host payment. I had a reservation from July 12 to July 18 (Confirmation No: HM9YMW9HCD) with a July 13 payment due. Communication has been difficult due to language barriers with foreign agents, despite multiple calls and support requests to their customer s...
On July 22, while browsing listings on the Airbnb app, I was suddenly charged ₺16,000 from my registered bank card for a 3-night stay—even though I intended to pay with my credit card, not my debit card. Realizing the mistake immediately, I canceled the reservation within minutes and rebooked using ...
I booked a property on Airbnb and made two separate payments of ₺23,000, totaling ₺46,000. However, I canceled the reservation immediately after booking, expecting that the payment would be reversed instantly or within a very short time. To my shock, Airbnb notified me that it would take up to 15 b...
I booked a rental on Airbnb but immediately canceled due to selecting the wrong dates. However, it has now been almost two months, and I still have not received my refund. Airbnb claims the refund has been processed, and they even sent me a receipt, yet no money has been deposited into my account. ...
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