Airbnb Property Mismanagement Complaint

Airbnb Property Mismanagement Complaint
13

We rented a house on Airbnb, and despite the property being confirmed, the host did not contact us. Despite being fully booked, they are re-renting the same place and acting as if they are unaware. They claim to have no knowledge of the reservation. Airbnb is not helping. None of our issues are being resolved. We cannot communicate in Turkish. We are stranded.

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