Yapi Kredi Bank's HGS (Electronic Toll Collection) Hassle

I've been a Vakıfbank customer for more than 15 years. I had two vehicles and used HGS labels from Vakıfbank for one and PTT for the other. In 2019, I contacted Vakıfbank and was told that I could delete the license plate of my car registered on HGS with a balance. I deleted it and put it on ACTIVE ...

I applied online for an HGS (High-Speed Toll) tag through Garanti Bank, and all charges were processed, but I still haven’t received the tag. To make matters worse, the system now shows that the HGS tag has been canceled, yet no one can provide details about who canceled it or when. Customer service...

I moved to Finland two years ago but my Yapi Kredi account is still active. My card is expiring soon, and despite two attempts, they keep sending my new card to my old address in Turkey, where I no longer reside. I used to live in Göktürk, and that's where my main branch is located. My address is st...

I have three credit cards from Yapi Kredi Bank, but they all have the same limit, which makes having more than one card pointless. I asked for different limits for each of my cards because I think they should each have their own limits. When I asked about getting rid of the extra cards, I was told t...

I've had to deal with Yapi Kredi Bank several times as a result of an incorrect transaction I made. Unfortunately, the solutions they've proposed have always worked against my best interests. Despite following the advice of their customer representative and attempting to rectify the situation, they ...