I have a very serious problem with the Xiaomi robot Vacuum 2 robot vacuum cleaner. It was working fine when we bought it, but it stopped vacuuming for a few weeks, and when I sent it to the service, even though the service warranty named Evofone was not over, the motor was damaged because the brush and wheel were not cleaned and they cost half the price I bought. The interesting thing is that I was never warned about this issue, and now I have to throw the broom in the trash, of course, I'm def not planning to buy another piece of Xiaomi in the future as this has been explanatory enough.
I had purchased a Xiaomi S10 robot vacuum and sent it to the warranty service due to a malfunction. It was returned, claiming the issue had been fixed, but this time the vacuum started spinning in circles, and its suction power weakened. On top of that, it randomly stops working, making it impossibl...
I got myself a Xiaomi Vacuum Mob 2 Lite robot vacuum from their official store about a month back, after just six cleaning cycles, the vacuum didn't do what I was hoping, not cleanin well to be precise. they said it would map everything out and clean like a pro, but it totally fell short. most impor...
My Xiaomi Vacuum Mop 2 Pro Plus is still under warranty, yet E** technical service refused to repair it**. Instead of fixing the issues as they should, they demanded I pay for the necessary repairs—so what’s the point of having a warranty? On top of that, they didn’t even replace the parts that sho...
The fan on my Xiaomi Mi Robot Vacuum-Mop Essential White robot stopped working all of a sudden. The device isn't even two years old yet, so it's still under warranty. It was bought at vatanbilgisayar.com. I took the device to the Ouno service center, but they said it was my fault and asked for a rid...
I bought a Xiaomi Mi robot vacuum cleaner, and after three years of use, it began displaying a system error or indicating a potential hardware issue. When I contacted the service team for help, I was met with dismissive replies such as "We don’t handle this," and I was informed that these devices ty...
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