My Xiaomi Vacuum Mop Pro suddenly stopped making any sound after a Xiaomi update. I’ve done all the necessary cleaning and maintenance, yet the robot no longer gives any voice notifications—no charging alerts, no warnings, nothing. When I contacted support, they admitted it was a technical issue caused by the update, but they also refused to fix it.
How can Xiaomi disable a key feature with an update and then take no responsibility? This was a fully functional device before their software change! I expect Xiaomi to provide a solution or a proper fix immediately. Has anyone else faced this issue? Xiaomi needs to take responsibility and support its customers!
My Xiaomi Vacuum Mop Pro 2 robotic cleaner kept shutting down during cleaning, even with over 80% battery. It refused to operate unless placed on its docking unit. Sent it to the authorized service, and they claimed there was no issue but still performed a software update. Since purchase, it has sto...
I'm very unhappy with my recent Xiaomi Robot Pro2 Mop purchase. When I select the mopping mode, it appears to have motor noise issues instead of mopping. It's disheartening to spend so much money on a product that doesn't work as it should, especially since I've taken such good care of it - I haven'...
I got myself a Xiaomi Vacuum Mob 2 Lite robot vacuum from their official store about a month back, after just six cleaning cycles, the vacuum didn't do what I was hoping, not cleanin well to be precise. they said it would map everything out and clean like a pro, but it totally fell short. most impor...
I purchased the Xiaomi Mi Robot Vacuum Mop Pro, and after a while, it started malfunctioning. Despite having a full charge, it randomly shuts off mid-cleaning and won’t restart unless I manually place it back on the charger. Even after doing that, the issue keeps happening. When I contacted Xiaomi’s...
I have been experiencing a frustrating issue with my Xiaomi Mop Pro robot vacuum. The bottom brush stops spinning halfway through the room, resulting in incomplete cleaning. After some time, it starts spinning again on its own. At first, I thought this was an intentional feature, but I soon realize...
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