Hello, I bought a Xiaomi 13t from Hepsiburada and it started to malfunction after 6 months. Due to the marriage period, I sent an 8-month-old phone to the service after 2 months due to a bootloop error, they sent it back saying there was no error, the software was discarded. I received the phone and after using it for a while, it started to give the same error. The phone was constantly rebooting itself and it was trying to start the system for about 2.30 hours and it would not turn on. I returned the phone to the service and they said there was no error, the software was downloaded and sent. This time, I added videos to prove the error. It was done in the phone at least once a week and long use was required. I added the videos I took into the phone and had the store personnel add them to the application form. After I added the videos and images of the errors, Xiaomi charged me, saying that we were demanding a repair fee because the phone was damaged. Friends, I am talking about a brand that does not stand behind its phones, do not pass by it if possible.
I purchased a Xiaomi Mi 12 Lite device from an authorized dealer for my wife. When I got it, I asked for help with the setup. However, when we attempted to unbox the device, it refused to open. We plugged it in to charge, but there was no response on the screen. We thought the new device needed some...
I sent my Xiaomi 13T phone to warranty service because it kept restarting on its own. This continued until the battery finally died, and I was only able to use the phone for a week before sending it in. When I sent it, I carefully packed it in a protective bubble wrap, as seen in the image, to ensur...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
Last year, I purchased the Xiaomi Vacuum Mop Pro robot vacuum from the seller Hepsiburada on the Hepsiburada website. The water tank was leaking, but I decided to use it only in vacuum mode, never setting up regular use. I cleaned the filters and the tray when they were full. It never fell as it was...
Hepsiburada sold me a Xiaomi Mi Band 6 wristband. The screen became loose during the warranty period. I sent it to the authorized service provider, Sanalbt, who replaced it with a new one. However, the screen became loose again after only a year. When I called the service center, they told me that t...
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