I was using Wise to deposit and share my USD balance. They just sent me an email about that my USD Account will be updated. Right before the update progress, I received around 10k USD to my old Account. And now I cannot find my USD amount in my New account. Also Wise does not provide me with any information about that amount yet I cannot reach anyone from Wise. They are replying to my emails in 2-3 days. This is so ridiculous. I am so upset with them. They still cannot find my money in their bank. Also, I cannot use my updated bank account... I really do not know what to do now. Because there is no one that I can contact with.
I've been using Wise for years, and on May 10th, they closed my account after I transferred funds to a family member. (In the past 7 months, I transferred funds monthly, and all other payments were within my country.) Before Wise deactivated my account, they asked for a bank account where they could...
I’m extremely frustrated with Wise. On April 25, 2025, I made two transfer requests from my international account to my account in Turkey. Due to a mistake on my end, the funds didn’t arrive. As soon as I realized the issue, I immediately contacted Wise. They told me to update my account information...
Where is our money, Wise? On April 25, 2025, we initiated two international transfers from our foreign account to our account in Turkey. Due to an error on our part, the funds didn’t arrive. As soon as we noticed the issue, we contacted Wise. They told us to update our account details and promised t...
I made a transfer using Wise, and my bank showed that the money was sent. However, after contacting Wise, they told me the transaction was refunded—but I never received the refund! It has been three weeks now, and my money is still missing. Because of this issue, I’ve been left without funds, and Wi...
I transferred 490 euros to my Wise account, but they informed me that the transfer was refunded because I didn’t include my reference number in the details. They claimed the refund was sent back to my bank (Garanti Bank), but the money has not appeared in my account. I contacted Wise again, and they...
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