I transferred 490 euros to my Wise account, but they informed me that the transfer was refunded because I didn’t include my reference number in the details. They claimed the refund was sent back to my bank (Garanti Bank), but the money has not appeared in my account. I contacted Wise again, and they insisted that the refund was processed, advising me to reach out to my bank. However, my bank confirmed that no funds have been received and that if the money was in their system, it would have been credited to my account immediately. My money has been missing for 10 days now, and I’m still waiting for a resolution. I need Wise and Garanti Bank to resolve this issue urgently as I can’t locate my funds.
On December 27, I transferred 49,000₺ from my İş Bankası account in Turkey to my Wise account. Despite the funds reaching Wise, they were not credited to my account for over 10 days. After multiple failed attempts to resolve the issue through messages (at least five times), I provided all required d...
I made a transfer using Wise, and my bank showed that the money was sent. However, after contacting Wise, they told me the transaction was refunded—but I never received the refund! It has been three weeks now, and my money is still missing. Because of this issue, I’ve been left without funds, and Wi...
On June 13, 2025, I initiated an international money transfer through Wise to Poland, in Ziloti currency. The transfer reference number is 819398863. The sender account holder is Şebnem D****, and the total amount sent was 1000 TL. Despite a reasonable amount of time having passed, the funds have n...
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
On March 18, I transferred €2299 from my Ziraat Bankası account to my Wise account. However, Wise rejected the transfer due to "missing documents" and informed me on March 20 that the money was being returned to my Ziraat account. Today is March 27, and it has been over a week—I still haven’t recei...
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