I made a money transfer through a Western Union agent from the USA to Türkiye, and my transfer has been on hold for four... days with the message, “We’re missing some information to complete your transfer.” This is the first time I have experienced such an issue with Western Union, and it has caused a
On October 2, 2025, I made a money transfer through Western Union using mobile banking. The amount I sent was successful...ly received by the recipient’s account, but even though payment was issued on their end, the money was never collected — and no refund has been made to me either. The last four dig
On October 1, 2025, and the previous day, I attempted to send ₺4,000 from the Düzce Central PTT Branch to Pakistan, to a... recipient named M A**. I had successfully sent money to the same person before and received the transaction receipts without any issues. However, since yesterday, every time I try
I received a money transfer via Western Union from abroad, but when I went to collect it, they refused to release my fun...ds. They claimed that the sender must call customer service for verification before I can access my own money. This makes absolutely no sense—the sender has already paid in cash,
I live in Germany and recently sent money via Western Union to my Akbank account in Turkey. However, when I try to colle...ct the money through Akbank Mobile, I receive an error message stating that the selected currency does not match the transfer details and that I should check and try again. I have
I went to Koçtaş Western Union to collect a euro transfer, but they refused to give me my money in euros, claiming they ...had none available. Instead, they offered to pay me in dollars, but at an extremely unfair exchange rate of ₺37 per dollar, causing me to lose ₺800 in the process. After speaking
I sent money through Western Union at the business in the attached photo, but they sent less than the correct amount to ...the recipient while charging me extra for the transaction. I noticed the issue and canceled the transaction, then went to a different Western Union location, where I was able to s
I made a money transfer through Western Union, but it got stuck due to a limit restriction. This is extremely frustratin...g, as I was not informed about any limits before sending the money. Since the transaction cannot be processed, I demand an immediate refund. I need the funds back in my account as
Today, my friend sent me money from Cyprus via Western Union, but I can’t transfer the funds to my bank account no matte...r what I try. I’ve attempted using multiple banks and ATMs, but nothing works. I deeply regret choosing Western Union for this transaction in 2024, given the many other transfer o
I made a money transfer through Western Union at a local branch, and I was assured that the funds would be delivered to ...the recipient's account within 15 minutes. However, three days later, the money is still stuck in Turkey and has not reached the destination. Despite completing the process correc
Using Western Union to send money abroad has been a frustrating experience. Instead of facilitating a quick transfer, th...e process feels unnecessarily complicated and time-consuming. The money I sent was delayed and held up for an extended period, leaving the recipient waiting. Sending money internat
I recently received a foreign currency transfer to my account from abroad and went to Western Union to withdraw it. I ex...plained the situation to the staff, but they told me I could only receive the money in Turkish Lira, not in the original foreign currency. I tried another branch, but I got the sam
We received a transfer from Kansas, USA, but since yesterday, we’ve been unable to collect the money due to a system out...age. Whether we go to the bank or a Western Union office, the same "system down" issue persists. The error code E0414 appears, but no one seems to know what it means. When we conta
Once again, my money transfer with Western Union has been blocked. This has happened before in İzmir, and now it has hap...pened again in Kuşadası. Please consider lifting this block. I've already provided evidence of the receipts for the transfer that was previously blocked. Despite the challenges, I
I had money sent to me from Turkey to the United States via Western Union. When I went to collect it, the system did not... allow me to withdraw the funds. I tried to cancel the transfer, but it showed the money had already been withdrawn. I am unable to find anyone to address this issue. Please resolv
Hello, I encountered an issue when trying to transfer funds to my bank account via Western Union's online banking branch...—my transaction was rejected due to "quota exceeded." I don't understand why there's a quota in dollars or how to resolve it. I've emailed and called but haven't received sufficien
On June 11, 2024, I sent dollars from Uzbekistan to Turkey via Western Union. For two days now, the recipient has been u...nable to withdraw the money through mobile banking. When they called customer service, they were told it was a special transfer that needed to be collected at a branch. However, up
I've been using Garanti Bank for years, but I've decided to close all my accounts at the first opportunity. I'm currentl...y overseas and I transferred funds to myself using Western Union. I've done this transaction many times in the past. Unfortunately, the MTCN number provided by Western Union was in
I tried to transfer money from Western Union to my bank account using internet banking, but the transaction got declined... because of a limit on the amount I could transfer. I don't understand the purpose of this quota and I'm not sure how to fix the problem. I've reached out to Western Union support
On March 13, 2024, money was wired to me from Saudi Arabia using Western Union in my name. When I tried to receive the c...ash using the MTCN code, I was told that they were on hold. Despite repeated contact with Western Union representatives, I was advised that the sender was also need to call Western
On February 3, 2020, I sent a total of 500 euros abroad via Western Union. Surprisingly, the funds were never delivered ...to the intended recipient. Western Union has not responded to my numerous phone calls and emails, and my money remains unrecovered. I've filed complaints everywhere I could think o
On Tuesday, August 15, I completed an investment transaction between U*** Ö**** and B**** K*****, who are representative...s of a Forex investment company operating in Nicosia, northern Cyprus. An official named B**** K**** did not transfer my earnings to my account in the transaction related to the mo