Between August 24th and September 5th, we booked an apartment in Leiden, Netherlands, using the Vrbo app. Unfortunately, we were not given the address and home phone number of the rented apartment. We don't have any contact information for the accommodation in Holland. We have attempted to contact the host via your platform, but unfortunately, we have not received any response. As tenants of the house we rented from you, we kindly request that you provide us with all necessary information, such as the address and phone number. Important.
I made a hotel reservation in Leiden, Netherlands through Booking.com, but when I arrived in the city, I was shocked to learn the hotel had canceled my booking without any prior notice. I was left scrambling on the day of my arrival to find a last-minute place to stay, which was extremely stressful ...
I made a reservation through Booking.com for accommodation named S**** K*******, with confirmation number 5377713843 and PIN code 7047. However, we are unable to contact the host and have been left stranded on the street. Despite numerous attempts to reach out, we have received no response from eith...
On August 4, I booked an apartment in Tetuan, Morocco through the Airbnb app under confirmation code HMZ8PQ***. When I arrived at the listed address, I discovered that no such apartment existed. I immediately tried contacting the host multiple times, but received no response at all. Stranded withou...
We’ve been trying to report multiple issues to Booking.com and the property owner for hours, but nothing has been resolved. First, the apartment is extremely cold — the radiators either don’t work or we couldn’t get them to work. We asked for someone to come check, but no one has shown up. Second,...
On January 22, 2025, we made a reservation through Booking.com for a house in Rome for our travel dates: July 6–10, 2025. To secure the booking, we confirmed the reservation with a credit card hold on January 24, 2025. However, on June 3, 2025, the host unexpectedly canceled our reservation. Even t...
Comments