Booking.com Ignored My Complaints About Freezing Cold Apartment and No Wi-Fi Access

I booked a stay through Booking.com at "Un bel appartement dans le centre de Bruxelles", confirmation number 5035****96, and paid in advance. On the very day we were supposed to check in, the host informed us that there was an electrical issue in the apartment and that we could not be accommodated. ...

I experienced major issues with my Lisbon accommodation booked through Booking.com. Despite being promised an en-suite bathroom, I was informed on the day of my arrival that the sink was broken. Although they claimed a repairman would arrive within a day, it took two days, and the issue wasn’t resol...

I want to share the awful experience I had in July during a one-night stay in Vienna that I booked through Booking.com. I reserved a property listed as “Charming Stay at Märzstraße Apartment Close to Vienna Attractions MZ17a” and specifically chose it because it stated the entire apartment was priva...

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A few weeks ago, I booked two rooms through Booking.com for my stay in Amsterdam, but the experience was a nightmare. Upon arrival, we were appalled by the dirty rooms and an unbearable odor. When we complained to the hotel owner, they dismissed our concerns, claiming it was normal and that our expe...