My Vrbo host isn't responding to messages! What happens if there's a problem at the rental?

Well inside the refund window indicated on the listing, I canceled a reservation on Vrbo on April 10, 2025—a full three weeks before my planned visit on May 3, 2025. The policy declared unequivocally that I qualified for a complete refund. When I contacted the host, though, they claimed they never r...

On March 26th, I booked a beautiful home in Austin for a stay with my family. However, a mere 5 minutes after meeting the host, they abruptly canceled our reservation, claiming it was due to our four children. After the host vanished, I reached out to Vrbo customer service and dedicated a total of 4...

I faced some problems when I tried to list my home on the Vrbo app. The process was a bit complicated and didn't move as quickly as Airbnb. I reached out to customer service via email to seek clarification regarding the listing and commission rates, as I found them to be unclear. The following day, ...

On March 24th, I booked a two-night reservation for a house in Orlando via the Vrbo mobile app for March 27th and 28th. However, when I arrived at the rented house yesterday, I was surprised to discover that it was already occupied. When I called customer service, they told me my reservation had bee...

I incorporated my residence into the Vrbo accommodation app, and I recently had a guest book their stay through the platform. The stay has been finalized, but Vrbo is currently experiencing issues with processing the payment. I'm having trouble grasping this corruption. We had a lengthy phone call, ...

Between August 24th and September 5th, we booked an apartment in Leiden, Netherlands, using the Vrbo app. Unfortunately, we were not given the address and home phone number of the rented apartment. We don't have any contact information for the accommodation in Holland. We have attempted to contact t...