On September 11, 2025, I exchanged messages with Dr. Brown’s official customer representative via WhatsApp and then had a phone call that lasted about three minutes. I explained that I wanted to return a wrong product, and I was given a return code. When I went to the shipping company with this cod...
I purchased a Bronz brand baby bottle from Ebebek. Ebebek told me that they would send the bottle to Bronz and that if the brand approved, they would process my return. I kindly ask the brand to help me and approve the return. As shown in the video, the bottle leaks and could have harmed my baby. A ...
I purchased a narrow-neck baby bottle set from Dr. Brown’s on Trendyol, order number 10335339368. It was impossible for me to know if my baby would accept the nipple without trying it. Since my baby did not accept the nipple, I had to test the product. However, my return request was rejected on the...
I bought a Dr. Brown’s baby bottle during my pregnancy, and I have been using it regularly for about two months. While feeding my baby, the nipple constantly collapses inward, and I have to open the cap and close it again each time. I even purchased a new nipple, but it also collapses the same way.
On Dr. Brown’s website and in sponsored ads on social media, the product shown in the images is different from the one actually delivered. When I shared this issue with the brand’s Turkey representative, they said they weren’t aware of it and explained that the product sent to me was part of the new...
Today I purchased a highly recommended product from Ebebek. When I got home, I boiled it as instructed — the box clearly says “boil for 5 minutes.” However, I noticed that it kept leaking afterward. I specifically bought it for colic, and the liquid was not supposed to flow unless the baby was sucki...
I purchased a wide-neck Dr. Brown’s baby feeding product because my baby has gas problems. Even though I prepared it exactly according to the instructions on the website, the bottle leaks formula from the cap. In addition, even though it is labeled as size 1, the nipple drips when held at an angle. ...
I bought a Dr. Brown’s glass baby bottle, and I am returning it immediately. I already suspected the nipple was too fast-flowing, but I decided to try it anyway — my baby was choking while feeding. What kind of quality control is this? I was terrified. This is unacceptable for a baby product. I will...
We bought around 10–12 Dr. Brown’s bottles for our baby. On some of them, the measurement markings have already faded. When we contacted customer service, they initially seemed willing to help, but nothing was resolved. On the remaining bottles, every type of liquid — water, milk, formula, etc. — le...
We bought a Dr. Brown’s baby bottle with a size 1 nipple. The flow is far too fast, and it has actually made my baby’s gas problem worse. I don’t understand how this bottle can be considered anti-colic. If there is a nipple smaller than size 1, I would like to request it. But if size 1 is the smalle...
I had been using a Dr. Brown’s baby bottle for over a month. At first, I thought I was the one using it incorrectly because my baby couldn’t feed properly. I didn’t want to believe the brand could be the issue, but the bottle constantly leaked. Most recently, I gave the bottle to my baby, and he re...
Because our child has a cleft lip and palate condition, I researched online and came across Dr. Brown’s “medical” product. However, the packaging does not mention anything about being designed for feeding babies with cleft lip or palate. It only states that it is a bottle for colic or babies who re...
Dr. Brown’s bottles leak excessively from the sides, leaving my baby’s clothes completely soaked in milk. Every time I try to feed, my baby ends up drenched. I bought the 270 ml bottle because I thought it would help my baby, but it has only caused me disappointment. I wasted ₺700, and now my baby h...
We have been using the Dr. Brown’s wide-neck 150 ml bottle. At first, it leaked a little, and I thought it was my mistake. But over the past few days, it has been leaking 15–20 ml of formula while shaking the bottle, leaving everything covered in milk. For such a big brand, it’s disappointing to se...