On December 29, 2023, I placed an order with an estimated delivery window of January 22-25. Today is January 31st, and the item is still nowhere to be found. Dealing with customer service has been quite frustrating, as I've been trying to get someone to help with my issue for the past 5 days. Regrettably, there is no one available for conversation—no representative, no authority figure. I'm eagerly anticipating a thorough explanation and prompt resolution from Vivense customer service. If my issue is not resolved in a timely manner, I want to emphasize that I will exercise my legal rights.
I ordered something from Vivense on September 24, 2024, with the order number 008507117023, and it’s been more than a month, but I still haven’t received it. I’ve emailed the company several times to find out what’s going on with my order, but I still haven’t heard anything back or received an updat...
Hello, I am deeply disappointed with my experience with your company and feel compelled to share this publicly. I recently placed an order with Vivense and have since been on a veritable odyssey that has severely shaken my trust in your company. Firstly, I shipped the ordered item promptly with GEL ...
I placed an order with Vivense five months ago, and to my disappointment, it has yet to be delivered as of March 28, 2024. I've already made the payment, but I still haven't received the product. In addition, I'm having trouble getting in touch with the store where I made the purchase and customer s...
I am extremely frustrated with my Vivense order. It was placed on 26-12-2023 with order number SS15e306736276, and it has been over a month without any sign of delivery. I haven't received a tracking number, and the order tracking page has shown "in transit" for several days now. Approximately 10 da...
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