Where's My Vivense Purchase?
On December 29, 2023, I placed an order with an estimated delivery window of January 22-25. Today is January 31st, and the item is still nowhere to be found. Dealing with customer service has been quite frustrating, as I've been trying to get someone to help with my issue for the past 5 days. Regrettably, there is no one available for conversation—no representative, no authority figure. I'm eagerly anticipating a thorough explanation and prompt resolution from Vivense customer service. If my issue is not resolved in a timely manner, I want to emphasize that I will exercise my legal rights.
Hello, We have received your feedback, which you conveyed to us through Şikayetvar. A detailed investigation will be conducted regarding the matter, and our solution center will get back to you. Due to the importance we place on customer satisfaction, the feedback we receive from our valued customers is very important to us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
Hello, The issues you have reported have been resolved, and your satisfaction has been ensured. Due to the importance we place on customer satisfaction, feedback from our valued customers is very important to us. For any questions, suggestions, or opinions about Vivense, you can reach us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
