I am writing to express my disappointment with my recent experience on Virgin Australia flight VA1694 from Ayers Rock (U...luru) to Brisbane on 13 April, booked under the name Phillip Doherty. The flight, scheduled to depart at 4:25 PM, was delayed to 6:24 PM, and throughout the day, we received multip
While trying to catch a connecting flight on January 19, 2026, our flight was canceled without any notification at all. ...Virgin Australia had both my phone number and email on file, yet we received no message, no call, and no warning. We only found out at the airport. Because of this, we were forced
Virgin Australia did a bad job of handling this situation, and it was really frustrating. When I boarded on January 13, ...2026, I saw that some passengers were allowed to bring three or more carry-on bags, which filled up all of the overhead lockers. I only had one normal carry-on that fit Virgin Aust
I got to the airport on January 14, 2026, and made it to the gate on time, but I was not allowed to board since the gate... had closed too soon. A staff member told me they weren't taking any more passengers, even though I hadn't missed the boarding window. After that, I was told that my checked baggag
