Virgin Australia delayed my flight, how can I get compensation or support?

If Virgin Australia delayed your flight;

• Contact Virgin Australia support immediately via phone, app, airport desk, or email and state that your flight was delayed
• Provide your booking reference, flight number, original departure time, delay duration, and any notifications received

Ask them to;

• Explain the reason for the delay
• Confirm whether you’re eligible for rebooking, refunds, meal vouchers, accommodation, or travel credits
• Advise on any compensation or support available under their policy or consumer rights

If the problem persists;

• Keep boarding passes, delay messages, receipts, and all communication
• File a complaint through Xolvie for fair resolution