Hey, I just ordered a big Viewsonic monitor two days ago. When I got the product, I saw that the stand had a crack in it. I reached out to the seller and sent them the required pictures. The seller told me to go to the service team. I called the customer service team and told them that I just needed a new stand because the one I had was cracked. I sent an email to Viewsonic with all the necessary documents and made it clear that my situation was urgent. But I'm still waiting to hear back from them. Viewsonic Turkey responded positively, but as I mentioned, the technical service hasn't given me a clear answer yet. I'm waiting for them to resolve this issue.
When I bought a TV stand, the color wasn't at all like what it looked like on the website. The stand I got was a lot darker than I thought it would be. I called customer service right away and hoped they could fix the problem, but they haven't answered any of my emails. Even more annoying is that Tu...
I am deeply frustrated with UPS Turkey for damaging my Asus monitor during shipment, despite my careful packaging. I secured the monitor screen in its original box, added foam for extra protection, and clearly labeled it as fragile. However, upon reaching Asus for warranty service, I was notified th...
My monitor, which I delivered to UPS cargo, was broken in the cargo and they do not cover my damage. When I called customer services, they said "I should file a lawsuit". I applied to the Consumer Arbitration Committee and they asked me to file a lawsuit. If you do not solve my problem, I will have ...
Hello. I have purchased a large number of Asus hardware for my company from Vatan Bilgisayar (Karşıyaka, İzmir). The code for the monitor I purchased is Asus 27 PA279CV ProArt 5Ms 4K UHD HDR DP HDMI USB TYPE-C Monitor PA279CVN9LÖTF160392. This monitor is quite heavy and the base that holds the monit...
On 27.11.2025, I placed two orders on the Itopya website: one for an OEM case (order number 251127204135769526) and one for equipment (order number 251127205742103920). The case and peripherals were delivered on 03.12.2025, and the ViewSonic VX2779A-HD-PRO 27" 240Hz 1ms HDMI DP FreeSync HDR10 FHD Su...
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