uMobix keeps billing my card after refund requests — how can I fully stop charges?

If uMobix keeps billing your card even after you requested a refund, first log in to your uMobix account and go to Billing/Subscription settings to cancel the subscription or turn off auto-renewal — this should stop future charges.

Make sure you save confirmation screenshots and emails as proof of cancellation.

If you can’t access your account or cancellation isn’t processed, contact uMobix support immediately via their official support email or live chat and insist on cancellation and refund; keep copies of all correspondence.

Should charges persist or support is unresponsive, contact your bank/card issuer to block future payments, request a chargeback for unauthorized transactions, or even get a new card number to prevent further billing.

If the situation remains unresolved, share your concerns or file a complaint on Xolvie to connect with others and find support.