Unauthorized Umobix Refund Request Complaint

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Sıla
November 03, 2025 4:24 pm
11

On November 3, 2025, a withdrawal of 3,208.73 TL was taken from my Ziraat Bank debit card by a company named “umobix,” even though I never purchased any product or service from them — I didn’t even log in. On the same day, a second attempt was made, but it failed because my account didn’t have sufficient balance. The withdrawal was carried out online from Sinop, and I received no confirmation message, email or notification of any kind.

I contacted umobix customer service about this unauthorized withdrawal, but I have not received any response. I demand that the amount taken from my account without consent be refunded to me as soon as possible.

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