I purchased a flight ticket on turna.com for the Red Wings flight from Batumi to Sochi, scheduled for 20 March at 00:00. The payment was successfully taken from my account, but I never received the ticket and therefore could not use the service I paid for. After noticing that the ticket had not been sent, I contacted turna.com about the issue. Despite informing them that I was charged but no ticket was issued, I did not receive any response or explanation from their side. Since the ticket was never created and I could not benefit from the service, I request a full refund of the amount I was charged. I kindly ask that my refund be processed as soon as possible and that I receive a clear written confirmation regarding this transaction.
I am writing to formally raise a concern about the refund for my flight ticket, which I purchased on February 11 and canceled on the same day. Trip.com shows that the refund has been processed, but I have not received the amount in my account. I contacted my payment provider to clarify the situation...
I booked a flight from Antalya to France on March 31, 2025, through Turna.com. However, Transavia France canceled the flight, and when I contacted the airline, they directed me to Turna.com for a refund. Unfortunately, Turna refuses to process my refund despite the fact that the flight is no longer ...
I purchased a ticket to Moldova via Tickets.com, completed all steps, and paid the full amount. The payment was processed successfully, and I believed my booking was confirmed. However, shortly afterward, I received a notice stating that the ticket was no longer available and that the transaction ha...
Yesterday, I purchased a plane ticket from Turna.com. Although the payment was successfully deducted from my card, my ticket was not confirmed. Instead, I was asked to pay additional charges to finalize the booking. I cannot understand this kind of service. You take payment for the ticket at the adv...
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