I purchased a ticket from Turna.com and wanted to change the flight to a different date. However, I was asked to make an additional payment for the new flight. I’ve already paid once for my ticket, and I don’t think it’s fair to be charged again just to change the date. I want to complete the process without having to pay any extra fees. I urgently need support to resolve this issue, as I’m being told that I cannot make the change without the extra payment. Turna.com, please address this problem immediately so I can finalize my booking without additional costs.
Yesterday, I purchased a plane ticket from Turna.com. Although the payment was successfully deducted from my card, my ticket was not confirmed. Instead, I was asked to pay additional charges to finalize the booking. I cannot understand this kind of service. You take payment for the ticket at the adv...
On January 13, 2025, I purchased tickets for three people via Skyscanner through Turna.com, and the payment was successfully processed from my card. However, just two minutes later, I received a call from Turna.com claiming the ticket prices had changed and demanding an additional fee of over ₺6000....
On August 15, 2024, I purchased a round-trip ticket from Turna.com with PNR numbers Z2NAD8 (departure) and HY923N (return). I recently requested a change for my ticket. While the price for the new ticket is listed as ₺7500 on their website, I was charged ₺8500 for the change. Additionally, I am not ...
I purchased a round-trip ticket on Turna.com for two people—flying from Istanbul to Podgorica on May 6, 2025, and returning on May 9, 2025. I completed the booking online, and the payment was successfully deducted from my card. However, right after the payment, Turna.com canceled my ticket without e...
On April 1, 2025, I bought a bus ticket through Turna.com. While selecting my seat, there was a technical issue or some kind of glitch, and my card was charged three separate times for the same ticket. I immediately contacted customer service, and they assured me that two of the charges would be re...
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