On January 13, 2025, I purchased tickets for three people via Skyscanner through Turna.com, and the payment was successfully processed from my card. However, just two minutes later, I received a call from Turna.com claiming the ticket prices had changed and demanding an additional fee of over ₺6000.
When I refused to pay the extra amount, they canceled my tickets. Now, I am left without my tickets and without my money. To make matters worse, when I rechecked the ticket prices on Skyscanner, there were no changes to the listed fares.
It’s evident that this tactic is being used to exploit customers, as I’ve read similar complaints from others. I demand a full refund and an explanation for this misleading practice. Skyscanner and Turna.com must take accountability and stop such unfair treatment of users!
I purchased a round-trip ticket on Turna.com for two people—flying from Istanbul to Podgorica on May 6, 2025, and returning on May 9, 2025. I completed the booking online, and the payment was successfully deducted from my card. However, right after the payment, Turna.com canceled my ticket without e...
On March 21, 2025, I booked an Istanbul–Athens flight through Skyscanner, which redirected me to Mytrip. The confirmed price I accepted was ₺2,770. However, after finalizing the booking, I noticed the reservation confirmation showed a ₺5,563 charge, and my credit card was billed approximately ₺5,800...
I recently booked a flight ticket through Skyscanner, which redirected me to Trip.com. After entering my details and completing the purchase, I noticed a discrepancy in the charged amount. The ticket price was listed as 1,394.70₺, but my card was charged 1,492.50₺—nearly 100₺ more than the displayed...
I purchased a ticket through Skyscanner via Trip.com, expecting a simple and secure transaction. However, when I checked my card statement, I saw that two separate charges were made instead of one. I bought my ticket for ₺4000, yet I was charged nearly ₺11,000 in total! This is completely unaccepta...
Yesterday, I purchased a plane ticket from Turna.com. Although the payment was successfully deducted from my card, my ticket was not confirmed. Instead, I was asked to pay additional charges to finalize the booking. I cannot understand this kind of service. You take payment for the ticket at the adv...
Comments