Turna.com Overcharges for Flight Change Despite Lower Displayed Price

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November 26, 2024 12:51 am
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On August 15, 2024, I purchased a round-trip ticket from Turna.com with PNR numbers Z2NAD8 (departure) and HY923N (return). I recently requested a change for my ticket. While the price for the new ticket is listed as ₺7500 on their website, I was charged ₺8500 for the change. Additionally, I am not allowed to request a refund, which is highly unfair.

My return flight is on December 23, which is still a month away, yet I am being subjected to unnecessary charges and restrictions. This situation has caused significant frustration. I demand that Turna.com rectify this overcharge and allow fair changes to my ticket as per the listed prices. Immediate action is necessary to address this issue.

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