I paid $67 to secure a 3-day price hold for a ticket I intended to buy from Turkish Airlines. At the end of the hold period, I attempted to complete the payment, expecting the $67 to be refunded to me. However, when I tried to finalize the payment before the deadline, I encountered an Error-BOS-172766 code. I tried multiple cards and devices, but the error continued. When I reached out to Turkish Airlines customer service, they offered no assistance and simply advised me to submit feedback through their website, which has a 7-day response time. How can I wait 7 days when I need to complete the payment that same day to keep my reservation? Despite explaining the urgency, customer service provided no support. As a result, Turkish Airlines took my money for a service they failed to provide, and I lost valuable time repeatedly calling customer service. I urgently request that my issue be resolved.
I paid ₺3000 to secure a 15-day price hold for a ticket I intended to purchase from Turkish Airlines. At the end of the 15 days, I attempted to complete the payment, expecting the ₺3000 to be refunded to me. However, when I tried to make the payment before the deadline, I encountered an Error-BOS-17...
I made a reservation with Turkish Airlines for a flight on September 8th, with the reservation number UPT6BC, paying the 7-day reservation fee. However, when I tried to pay for the ticket before the reservation period ended, the THY payment system continuously failed, logging me out repeatedly. Desp...
I've been trying to get a free change or refund for my Turkish Airlines flight from Istanbul to Trabzon on February 6th at 9:10 am (reservation code RS7G2V, 2352110552350 - 2352110552351). I tried for nearly a day, but the mobile app and website were both down, and no matter how long I waited on hol...
While trying to change my flight, I accidentally canceled my ticket through the app. I then called customer service to explain that I had canceled it by mistake and only wanted to change the date. However, the customer representative said that my request would be processed in three days. Despite exp...
While purchasing a ticket from Turkish Airlines, I accidentally selected a previously saved date. As a result, I ended up buying the ticket. Within 5 minutes, I called the Turkish Airlines Call Center. They advised me to provide feedback, which I did. However, they are now saying they won't refund m...
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