Good day. On 13.09.2023, I put my ticket on hold. I inquired about the ticket hold process and was told I would need to pay around 60 euros to activate it. On the 20th of the month, I wanted to activate my ticket. However, I was asked to pay an additional ₺15,000 to activate my ticket. I contacted the Turkish Airlines center and was told that I would receive a response. I was left stranded at the airport for 3 days without any response. I still haven't received any feedback. I was assured that I would get an urgent response. I had to return to Germany with another airline and now I want my issue to be resolved. I have all the relevant ticket numbers and information. If I receive a response and my issue is resolved, I would greatly appreciate it. Thank you.
I purchased a ticket from Turkish Airlines for a flight on July 13th at 20:40. I was informed that my ticket was deactivated due to a payment dispute. After consulting with my bank, I confirmed that there was no payment dispute and requested the cancellation of any existing disputes, which I documen...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...
Turkish Airlines left me stranded at the airport for 12 hours on June 28, 2023, due to overselling tickets and provided me with a receipt attached promising to pay me 250 Euros. Despite my repeated attempts to contact them for a refund, they have not assisted me in receiving my rightful 250 Euros. T...
On 10.05.2023, I contacted customer relations at 15:27 to request a change to my flight ticket. They informed me that I would need to pay an additional ₺1,300. I ended the call to transfer money to my account and called back at 16:34. This time, they told me that I could not change the ticket and sh...
Comments