During my Turkish Airlines flight TK2826 from Istanbul to Trabzon on 02.08.2023, I requested the flight attendant to change my seat as I couldn't sit between two male passengers. She told me she could assist after all the passengers took their seats. Once everyone was seated, she said I could move to a seat in the row ahead. I moved, but another staff member rudely told me to sit in my assigned seat. When I objected, he told me to wait for the next flight and spoke to me in a humiliating manner in front of all the passengers, saying the plane was going to be delayed because of me. I said that sitting next to a female passenger shouldn't be difficult to arrange. The staff member turned and walked away without even looking back. Other staff members didn't say a word. One of the passengers kindly offered to switch seats with me. I have been a customer of Turkish Airlines, but I am very disappointed with such rude behavior from the staff. This is 100% customer dissatisfaction. I am very upset and will not choose Turkish Airlines again.
On 06.05.2024, I purchased a ticket for the Istanbul-Gaziantep flight scheduled for 23:05. When I went for ticket processing, the female employee there told me she couldn't provide the ticket number and directed me downstairs for assistance. When I reached the boarding point downstairs, the gentlema...
On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40. I headed to the counters to board my plane 1 hour and 10 minutes before the flight, only to find that my seat number was no longer available on the machine. I asked for help from ...
I frequently fly with Turkish Airlines... I will never forget the night of 22.06.2024! Turkish Airlines support, which is supposed to provide support, was anything but supportive! After an incident in Mardin, I received a notification from the Turkish Airlines mobile app... My flight was delayed by ...
I had a flight with Turkish Airlines on 28.08.2023, flight number TK2857, seat 02C, from Ordu-Giresun Airport to Istanbul Airport scheduled for 14:55. After checking in, I received a message stating that the flight was delayed by 35 minutes. I arrived at the airport gate at 14:50 and tried to print ...
I experienced disrespectful staff and negligence from Turkish Airlines on January 2, 2024, during flight TK2677 at 17:50. The flight departed late, and upon landing, we were kept waiting inside the plane for an extended period. I had a connecting flight with ticket number TK2342. Despite having 10 m...
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