1

I Experienced Inconvenience Due To Disrespectful Staff and Delays of Turkish Airlines

January 2, 2024 10:11 PM17

I experienced disrespectful staff and negligence from Turkish Airlines on January 2, 2024, during flight TK2677 at 17:50. The flight departed late, and upon landing, we were kept waiting inside the plane for an extended period. I had a connecting flight with ticket number TK2342. Despite having 10 minutes to spare, my connecting flight had already departed. The staff's response was shocking: 'This must be your first time experiencing this; such things happen. There's nothing we can do, go to the authorized unit to get a new ticket.' The authorized unit's staff were casually chatting and laughing among themselves, saying things like 'He seems to be in trouble,' which was very unprofessional. People have jobs and schedules to keep, and it's unacceptable to cause such inconvenience. You have no right to disrupt people's plans.

Comments

Similar Complaints

Employees of Turkish Airlines Caused Me to Miss My Flight

November 16, 2023 4:10 PM29

On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40....

Turkish Airlines Overbooking Issue on Trabzon Flight

July 3, 2024 10:06 PM10

My vacation was ruined because of Turkish Airlines. Despite being at the airport 2 hours early for the 22:45 flight to T...