Because of my father's health problems, I had to fill out about 5 or 6 feedback forms to get his Turkish Airlines flight moved up. Even though they insisted, I wouldn't pay the difference in price for a discount ticket for the next day. Unfortunately, they wouldn't help us, and we think that means Turkish Airlines doesn't care about people over 65 and their caregivers. We are unhappy with their departments and customer service. I want their customer service to say sorry and pay me money because of this problem. If my problem is fixed, I will write about it here. It is not okay to treat sick and elderly people this way. I hope that Turkish Airlines will fix this problem soon.
Turkish Airlines issue! We had to cancel our Skopje flight tickets because my father was hospitalized due to a serious illness. We contacted Turkish Airlines customer service to request a free refund, as it was impossible for us to travel while my father was in the hospital. The customer service dir...
We have encountered an issue with Turkish Airlines. My parents are 70 years old and live on my father's minimal retirement pension. They visit us in the winter and return home in the summer. Due to their age, we can barely afford their tickets and send them by plane. My father has Parkinson's diseas...
The service of Turkish Airlines is very poor. Customers are not treated equally, and there is discrimination. They change other customers' seats to give good seats to friends and family members. Then, they act as if it is the customer's fault. If a seat has been selected for a ticket sold six months...
Hello, on September 28, 2023, I purchased online tickets from Turkish Airlines for my 77-year-old father and 75-year-old mother. Due to my father's age and hip problem, and my mother's knee problem, they have difficulty standing and walking for long periods. Therefore, I called 0850 360 3403 to requ...
Turkish Airlines canceled our Paris-Istanbul flight due to operational reasons, and the next available flight was a day later, forcing my spouse and me to stay an extra day in Paris. This situation led to additional expenses for us. I submitted feedback to Turkish Airlines to cover our expenses and ...
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