Hello. On May 28th, my parents Nezaket C. and Zamir M. flew from Baku to Luxembourg via Istanbul with a connecting flight scheduled from 11:45 to 17:30. Due to a delay in the flight from Baku to Istanbul, they missed their connecting flight to Luxembourg. No assistance was provided in response. Instead, they were asked for money (€1000) and shamelessly told that they would be rebooked for the next day. They were not provided with meals or accommodation and were kept waiting there until the next morning, despite being elderly (over 70 years old).
On June 24th, the return flight was also delayed by 3 hours. Consequently, they missed the connecting flight again. I never imagined Turkish Airlines' quality would deteriorate this much. At the very least, they should not treat elderly and sick people this way. Please investigate this situation.
We have encountered an issue with Turkish Airlines. My parents are 70 years old and live on my father's minimal retirement pension. They visit us in the winter and return home in the summer. Due to their age, we can barely afford their tickets and send them by plane. My father has Parkinson's diseas...
Turkish Airlines, you are a real regret! I wish I had bought tickets from foreign companies instead of you. None of your flights are without delays. I had a flight from Izmir to Tivat with a layover on August 5th. Because the Izmir-Istanbul flight took forever, we missed the Tivat flight due to you....
On October 1st, Turkish Airlines repeatedly delayed the 7 PM Kastamonu flight until 11 PM, eventually canceling it around 10 PM. My 84-year-old mother had to take a taxi to the airport and waited for hours without food. Those with private vehicles left, and a few people were taken by shuttles around...
My family went to the airport to travel with Turkish Airlines flight TK2649 from Bingol to Istanbul, scheduled at 15:35 on 15/07/2024. The flight was delayed 3-4 times, and my family, consisting of 1 adult, 2 children, and 1 elderly person, had to wait for hours at the airport. They approached the T...
On 09.09.2023, the Turkish Airlines flight scheduled to depart from Istanbul Airport to Erzincan at 13:10 was delayed for 2 hours. Passengers were boarded at 12:45 and kept waiting inside the plane until 15:14. Despite being a frequent flyer with Turkish Airlines for years, this was my first experie...
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