I recently purchased Turkish Airlines plane tickets. Everyone makes mistakes, but it appears that these businesses are waiting for you to make one in order to take advantage of you. When I bought a ticket, I made a mistake in the travel date. I accidentally booked for next Thursday instead of yesterday or today. That is a valid mistake, and I am willing to pay the fare difference. Turkish Airlines, on the other hand, charged me nearly 1,800 TL for two tickets that had originally cost me 2,380 TL. This charge is completely unreasonable in my opinion. I want to emphasize that I earn my money through hard work, earning around 12,800 TL per month. These extra charges are nothing short of heinous. I made a minor mistake, and they are attempting to charge me exorbitant fees as a result. It's a heinous practice, and I hope they consider fairness and ethics in their operations.
Recently, I purchased a ticket from Turkish Airlines, but when I tried to change the flight time, it was not allowed. When I tried to cancel the ticket, the cancellation fee was exorbitantly high, much higher than 10-20-30%, which would have been understandable. I had not received any service for th...
We bought a plane ticket from Turkish Airlines for my mother due to a hospital visit. We mistakenly booked the return date as 05.03.2024 instead of 27.02.2024. We realized the mistake on the same day we purchased the ticket. We wanted to change the date, but they did not accept it. We offered to kee...
I called customer service to cancel the flight of 2 tickets we bought from Turkish airlines. The customer services said that this was a penalty fee of 400+400 TL in total and 800 TL in total. We accepted this and paid 800 TL. Today, we called customer services to buy tickets again, and a penalty fee...
A major company like Turkish Airlines is causing inconvenience to its customers due to staff errors. I made changes to my canceled flight, and the staff informed me that it was canceled again, so I changed it once more. My friend and I were supposed to travel on the same flight round trip. When it w...
On February 11, 2025, I bought two tickets for a flight from Istanbul to Samsun set to depart one month later. Not long after, I noticed I had picked the wrong date and reached out to customer service within 10 minutes. Even after contacting them right away, they failed to fix the date or provide a ...
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