1

Turkish Airlines Lost Baggage Irresponsibility

August 17, 2023 3:51 PM1

On Tuesday, August 15th, I had a connecting flight from Trabzon to Edremit airport. In Trabzon, my check-in was only done to Istanbul. I almost missed the flight. I was assured there would be no issues with my luggage. When I arrived in Edremit, I found that the luggage of three other passengers and mine were missing. I was told that it would arrive the next day by plane and be delivered to me by Thursday. Today, I learned that it was sent via standard cargo and will be delivered on Saturday! Not only is this irresponsible, but they also claim it's standard procedure. Other airlines provide same-day courier services, but they don't. No one is taking responsibility! There isn't even a platform to file a complaint, and nobody cares. I'm left without clothes while on vacation, and I will be returning in a few days, so there's no compensation for this! Turkish Airlines is unfortunately a simple establishment that doesn't take responsibility!

Comments

Similar Complaints

1

Turkish Airlines Elazig-Istanbul-Bodrum Flight Luggage Issue

July 9, 2024 8:58 AM14

I am extremely disappointed with Turkish Airlines. On Monday, July 8th, we set out from Elazig to Bodrum with a layover ...

Turkish Airlines Lost Luggage Complaint

August 1, 2023 10:27 PM13

I had a flight with Turkish Airlines from Dhaka, Bangladesh to Istanbul on 28/7. I arrived, but my luggage did not. It n...

Turkish Airlines Lost My Luggage on Flight TK 2444

February 5, 2024 4:10 PM4

On the TK 2444 flight from Istanbul Airport to Antalya Airport, Turkish Airlines lost my luggage. When I approached the ...