On Tuesday, August 15th, I had a connecting flight from Trabzon to Edremit airport. In Trabzon, my check-in was only done to Istanbul. I almost missed the flight. I was assured there would be no issues with my luggage. When I arrived in Edremit, I found that the luggage of three other passengers and mine were missing. I was told that it would arrive the next day by plane and be delivered to me by Thursday. Today, I learned that it was sent via standard cargo and will be delivered on Saturday! Not only is this irresponsible, but they also claim it's standard procedure. Other airlines provide same-day courier services, but they don't. No one is taking responsibility! There isn't even a platform to file a complaint, and nobody cares. I'm left without clothes while on vacation, and I will be returning in a few days, so there's no compensation for this! Turkish Airlines is unfortunately a simple establishment that doesn't take responsibility!
Today, I arrived in Istanbul on Turkish Airlines flight TK2265 from Edremit at 10:30. The plane landed at Istanbul Airport at 11:20 but spent half an ...
I am extremely disappointed with Turkish Airlines. On Monday, July 8th, we set out from Elazig to Bodrum with a layover in Istanbul. We planned a 3-day vacation. Unfortunately, due to the layover in Istanbul, we couldn't receive our luggage. We were a group of 5, including two children, and our lugg...
I had a flight with Turkish Airlines from Dhaka, Bangladesh to Istanbul on 28/7. I arrived, but my luggage did not. It never made it onto the plane and was left behind. They told me they would send it once they found it and gave me a file number. I kept checking, but I always got the same response. ...
Turkish Airlines is getting worse and worse. I traveled from Istanbul to Abidjan three days ago, but they failed to transport my two bags containing all my belongings and essential medicines. Despite sending complaints every day, nothing has been resolved. It feels like passengers are left helpless,...
On the TK 2444 flight from Istanbul Airport to Antalya Airport, Turkish Airlines lost my luggage. When I approached the lost and found office, they informed me that my luggage would be sent on a flight arriving at Antalya Airport at 17:00. Although they mentioned they could send my luggage to my hom...
Comments