I experienced a baggage issue on Turkish Airlines flights. I had a flight with Turkish Airlines from Kinshasa to Istanbul on June 9th. Upon arrival in Istanbul, foreign passengers received their luggage, but Turkish passengers did not. This has happened to me three times this year. What are you transporting instead of the luggage of Turkish citizens that are deliberately not loaded? Today is June 11th, I called and asked when my luggage would arrive, mentioning that I will be traveling abroad tomorrow. They said my luggage has arrived but they can't send it today. You have no right to do this to the public. When the luggage is delivered, it is broken and damaged. What is your purpose, are you testing people's patience? What is your problem? You will deliver my luggage to me today. Whether you send it by special taxi or not is not my concern. This company is managed so selfishly. Deliver my luggage to me today, I do not accept tomorrow!
Hello, I had a flight to Istanbul with Turkish Airlines on July 7th. After landing at Istanbul Airport, we were informed that the luggage was not loaded onto the plane due to the heat. There was no official available to speak with us. Instead of apologizing for their mistake, they wanted all passeng...
Turkish Airlines informed me that my luggage was not loaded onto the plane on my return from Thailand. My luggage arrived four days later. There were numerous damages on the suitcase caused by friction, and the items inside were wet. I contacted them regarding the issue. They requested photos of the...
I traveled with Turkish Airlines on 02.05.2024 from Stuttgart to Istanbul. The flight, which was scheduled to depart at 15:15, took off at 16:30. Upon...
On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for it at the airport without success. Despite my attempts to file a report with the baggage claim unit, no report was filed. Our phone numbers were taken, and we were told that this ...
Today, I arrived in Istanbul on Turkish Airlines flight TK2265 from Edremit at 10:30. The plane landed at Istanbul Airport at 11:20 but spent half an ...
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