I had booked a flight with Turkish Airlines from Copenhagen to Istanbul, and then from Istanbul to Izmir. My Istanbul to Izmir flight was originally scheduled for 20:50. This flight was first rescheduled to 02:00. During this time, we learned that we could get information from the Hotel Desk by asking around the airport. At the Hotel Desk, Mr. D***** was extremely indifferent. Due to his careless attitude, he didn't even tell me that I needed to collect my luggage. After exiting the airport, I felt the need to ask another staff member, who informed me that I needed to collect my luggage. I had to go through a lot of procedures again to get my luggage. To summarize, my flight was delayed once more, this time to 09:55. For a flight delayed from 20:00 to 09:55, we were only entitled to a hotel stay. No meals, breakfast, etc. were provided. Apparently, these are the procedures. Frankly, I did not expect such a response from a company like Turkish Airlines. I felt the need to report this as a complaint.
Hello, we had a flight with Turkish Airlines on September 3rd at 08:00 AM from Istanbul Airport to Izmir Adnan Menderes Airport. Despite arriving half an hour before the flight and completing the check-in process, we were informed by the staff that the baggage check-in was closed and our flight was ...
Turkish Airlines transferred my luggage to the wrong plane. I am writing about the issues I faced to set an example and to prevent others from experiencing the same problems. Maybe this will ease my frustration a bit. The disorganization of Turkish Airlines persisted from Istanbul to Izmir. The gate...
Today, I arrived in Istanbul on Turkish Airlines flight TK2265 from Edremit at 10:30. The plane landed at Istanbul Airport at 11:20 but spent half an ...
On my return flight from Cyprus to Istanbul with Turkish Airlines, my baggage was supposed to be delivered to Istanbul Airport but was instead sent to Sabiha Gokcen Airport. I was told that it would be delivered to my home by 1 PM, but it still hadn't arrived by 2 AM, and no information was provided...
Today, we embarked on a journey with Turkish Airlines, transferring from Antalya to Samsun via Istanbul. Turkish Airlines left us in a lurch and turned our day into a disaster. They arbitrarily canceled my connecting flight and rescheduled it for the next morning. My wife and I went through quite an...
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